We start by sitting down to discuss your overall vision, from the style of home to your specific needs and wants, and including budget considerations , construction requirements, and land location. We welcome and encourage any questions you have regarding the home building process, services, and home construction. The key to the success of any custom home project is the alignment of expectations. We make every effort to fully understand your expectations, and strive to meet and exceed them in every way we can.
If you have not yet purchased their building lot, we are here to assist. We have strong relationships with many industry leaders such as top tier realtors, developers, and land owners which we will give you full access to. With all the pitfalls and challenges surrounding land acquisition, our knowledge and industry partners can help eliminate both the guess work and risk from your purchasing a suitable building lot.
If you already own a lot, we will complete a site visit with you to analyze the overall site conditions and review the location of the home in relation to the surroundings. Our goal is to ensure that the home is designed with the building lot in mind. This allows us to determine any potential challenges in terms of by-laws governing the lot, restrictions, grading, setbacks, elevation, etc., so we address these issues right at the design stage.
You then meet with our Architectural Team to create a preliminary building plan. We do not use either “in-house” designers or drafting technicians to create our plans. We only work with highly recognized, award winning architectural firms who specialize in custom home design. Our Architects are the best in the business, and we pride ourselves in using only top tier professionals for all our design work.
If you already have your own plans or want to use your own Architect, we can do that as well. We will work with whoever you feel most comfortable with, if you have a specific preference.
FINAL REVIEW AND CONSTRUCTION START
A detailed construction contract is then formulated which outlines architectural drawings, design details and specifications, and all associated costs. At this stage, the remaining deposit schedules are finalized and once both parties sign the agreements, a construction start date is provided.
PROJECT CONSTRUCTION START MEETING
At this point, an initial start-up meeting is arranged with our team to provide further details about the building process and building schedule.
Our designers will schedule all appointments with trades and suppliers, and assist you in all interior detailing and selections to suit your personal taste and budget. Interior design consultation is complimentary and included as part of our service to you. Depending on your style of home, preferences and overall vision, we have designers that specialize in all types of design ranging from traditional to contemporary, and we will assign the designer that is best suited to work with you every step of the way.
MILESTONES OF CONSTRUCTION
We will schedule periodic site visits with you throughout the duration of the build to review such items as the location of electrical outlets and other design details. We will accompany you on scheduled site visits and encourage you to contact us at any time during construction if additional visits are desired.
A pre-closing orientation is scheduled with you approximately two weeks prior to occupancy. Work during these final two weeks focuses on completing items on a “to do” list created at the inspection prior to possession.
During your orientation, we will walk you through your new home, explain the different systems in your home (i.e. HVAC system, plumbing, electrical, etc.), show you how your smart home features function, go over regular maintenance items that you need to be aware of, and provide you with tips and recommendations on how to care for your new home.
On your possession date, we will meet you at your new Watermark Home at a pre-arranged time to personally welcome you home and give you the keys and garage door remote. We will answer any other questions you may have at this time, and present you with both a homeowner’s manual and a special gift as our way of saying “thank you” for choosing Watermark as your builder.
WARRANTY AND AFTER SALES SERVICE
After being in your home for 25 days, we will call you to arrange an appointment to come into your home and conduct a complete walkthrough with you. The purpose of this walkthrough is to identify any items that need our attention that were not evident during our pre-closing orientation, and to ensure your complete satisfaction with your new home.